How Our Inventory Works
Here's a quick look at how we handle stock, availability, and the occasional sold-out situation — nothing complicated, just good to know before you shop.
What "In Stock" Actually Means
Our stock levels update in real time, so anything showing as available is ready to go. Every now and then, two people might grab the same last item at the exact same moment. If that happens to you, we'll reach out straight away with options: a replacement, an estimated wait, or a full refund.
Pre-Orders and Backorders
Certain products are available to order ahead of their arrival. You'll see the expected shipping date right there on the product page. Payment is taken when you place the order, and you're free to cancel for a full refund any time before it ships.
Limited Editions
Some products come out in small runs or as part of seasonal collections. When they're gone, they may not come back — so if something catches your eye, it's worth grabbing sooner rather than later.
Sold-Out Items
If something is sold out, the "Add to cart" button will be greyed out. On select products, you can drop your email address and we'll ping you the moment stock is back.
Per-Customer Quantity Limits
On popular or limited items, we may cap how many units one customer can buy. It's just our way of keeping things fair for everyone.