Your Order, Delivered Right
Knowing when your order arrives — and what it costs — matters. Here's everything you need, clearly laid out.
Where Orders Ship From
Every order leaves our fulfillment center in South Windsor, Connecticut, United States. We ship across the United States and to more than 230 countries and territories worldwide.
Processing Time
Orders are prepared and dispatched within 1–3 business days. Delivery windows below begin from the ship date, not the order date. Select your preferred shipping option at checkout.
U.S. Shipping Options
| Shipping option | Delivery time | Cost |
|---|---|---|
| Express | 1–2 business days | $15.00 |
| Standard | 3–5 business days | $8.00 – FREE on orders of $70.00 and up |
| Standard (free) | 5–8 business days | FREE |
- Express – arrives in 1–2 business days for $15.00.
- Standard (3–5 days) – $8.00, or free on orders of $70.00 or more.
- Standard (5–8 days) – always free, no minimum required.
International Orders
| Destination | Shipping option | Delivery time | Cost |
|---|---|---|---|
| Rest of the world (230+ countries) | Standard | 5–8 business days | FREE |
Delivery times are estimates. Customs processing in your country may add a few extra days.
Duties & Import Taxes
Orders shipped internationally may be subject to duties, taxes, or fees imposed by your destination country's customs authority. These charges are the recipient's responsibility and are not covered in our prices or shipping costs.
Tracking Your Order
A tracking number and link are emailed to you as soon as your order ships. Allow up to 48 hours for tracking activity to appear.
Business Days Explained
Business days run Monday through Friday, excluding U.S. public holidays. Orders placed on weekends or holidays enter processing the next business day. Allow for minor delays during busy periods.
Incorrect Address
Double-check your shipping address before completing checkout. If you spot an error, reach out immediately — address changes are only possible before the order ships.
Lost or Damaged Parcels
If your order is lost or arrives damaged, contact us within 48 hours of delivery. Include photos for damaged items and we will arrange a replacement or refund.
Get in Touch
Questions about a shipment? We're here to help. Email Contact@MOLTICOM.Shop and expect a reply within 24–48 hours. We're happy to sort things out quickly.