1. About MOLTICOM
You deserve to know exactly who holds your data. MOLTICOM ("we", "us", "our") runs this online store selling products. Protecting your personal information is something we take seriously, and this Privacy Policy is here to be clear and straightforward about what data we collect, why we collect it, and what control you have over it. Using our website or placing an order means you are comfortable with what is described here.
2. What Data We Collect
We only gather what is genuinely needed. That includes information you provide to us directly and data collected automatically as you browse:
- Identity & contact data: name, email address, shipping and billing address and phone number.
- Order data: products purchased, order value and payment confirmation (we never store full card numbers).
- Technical data: IP address, browser type, device information and pages visited.
- Marketing data: your preferences for receiving emails and offers from us.
3. Why We Use Your Information
Every use of your data has a clear, honest purpose:
- Fulfilling your order – processing payment, shipping products and providing customer support.
- Keeping you informed – order confirmations, shipping updates and responses to your questions.
- Improving your experience – understanding how visitors use our site so we can make it better for you.
- Marketing – newsletters and offers, only when you have given your agreement. You can unsubscribe at any time.
- Legal obligations – meeting tax, accounting and fraud-prevention requirements.
4. How We Keep Payments Safe
Your card details are never seen or stored by us. All payments are handled by PCI-DSS compliant payment providers over encrypted SSL/TLS connections. MOLTICOM has no access to your full card information at any point.
5. Cookies and Your Control
You are always in control of cookies. We use cookies to keep your cart working, remember your preferences, measure traffic and personalise offers. You can manage or delete cookies through your browser settings whenever you choose.
6. Who We Share Your Data With
We never sell your personal data — full stop. The only parties we share it with are trusted partners who help us operate the store: payment providers, shipping carriers, our e-commerce platform (Shopify) and analytics tools. Each partner receives only the minimum information needed to carry out their service.
7. How Long We Keep Your Data
We hold your data no longer than necessary. Personal information is retained only for as long as it takes to fulfil your orders and satisfy our legal, tax and accounting obligations.
8. Rights That Belong to You
You have real, actionable rights over your personal data. These include the right to access, correct or delete your information, to object to or restrict how it is processed, and to withdraw your consent to marketing at any time. To exercise any of these rights, simply email us at Contact@MOLTICOM.Shop.
9. Children's Privacy
Our store is designed for adults. We do not knowingly collect personal data from anyone under 16. If you think a child has provided us with their information, please get in touch and we will delete it promptly.
10. Policy Updates
We will always be upfront about changes. This Privacy Policy may be revised from time to time. Any updates will appear on this page alongside a new "Last updated" date so you always know where things stand.